Ward Clerk

We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.

You'll be working Monday to Friday, 9am to 5pm, at Cygnet Hospital Kidsgrove , helping ensure the smooth and safe management of our care.

Cygnet Hospital Kidsgrove is our new hospital for women in Staffordshire. The service will be opening circa May 2025. With this in mind, please note that start dates will likely be from April.

There will be two wards at the hospital; a 20 bed Acute service for women and an 11 bed Highly Specialised Personality Disorder Rehabilitation service.

Crocus Ward will provide a safe and stabilising environment for women who are experiencing an acute episode of mental illness and require an emergency admission. Burleigh Ward will provide specialised support for women with a personality disorder and other complex needs.

Your day-to-day...

• Assist clinical staff in ward administration
• Ensuring accurate recording & circulation of information
• File all patient case notes & conduct regular audits to ensure all paperwork is up to date
• Complete all ward filing in line with Cygnet policies
• Answer telephone, cover reception & undertake other administrative duties as required
• Ensure that reports are submitted on time & that care plans are accurate & up to date
• Liaise with medical secretaries to ensure timely submission of reports

• Strong career progression opportunities
• Expert supervision & support
• Pension scheme
• "Cycle to work" scheme & employee discount saving

• Experienced in administration in a fast-paced hospital environment
• Organised, diligent & can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• Proficient in Microsoft Word, PowerPoint, etc
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality