Medical Secretary | Paediatric Ortho

Job Title: Medical Secretary | Paediatric Ortho
Location: The Portland Hospital
Permanent, Full time 37.5 hours per week
Shift times: Mon-Fri, 9am - 5:30pm
Hybrid: 1-2 days WFH once probation is passed.
Salary: Competitive

We're looking for a Medical Secretary to join our paediatric orthopaedic team based at The Portland Hospital.

As a Medical Secretary, you will be responsible for ensuring the continued provision of the highest quality of secretarial and administrative support to four consultants Duties will include being responsible for the appropriate management of patient appointments, liaising with patients and hospital staff as required in order to facilitate this. You will also undertake any other duties as called upon to carry out by the Practice Manager.

Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. You'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you'll do:

• Provide full secretarial support to the Consultants (including audio-typing of clinical/non-clinical material, reports etc.)
• Responsible for the appropriate management of patient appointments, liaising with patients and hospital staff as required in order to facilitate this
• Receive new patient referrals and arrange relevant appointments across various hospital departments
• Register new patients and ensure that all patient records are kept up to date
• Respond to all written and verbal queries from patients and relatives, escalating to the consultants if required
• Undertake any other duties as called upon to carry out by the Medical Secretary Manager, Deputy Medical Secretary Manager or Supervisor
• Liaise with consultants and other secretaries to ensure the smooth running of the Out-Patients Clinics

What you'll bring:

• Substantial previous Medical Secretarial experience is desirable.
• Significant understanding of Medical terminology.
• Experience working in a variety of specialities.
• Strong attention to detail, accurate typing and letter proof reading skills.
• Computer literacy.
• Excellent communication skills.
• Previous experience of working as a float Medical Secretary preferred.
• Previous knowledge of DGL Practice Manager and Meditech preferred.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior Float Medical Secretary, you'll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

• Unique and Individual: We recognise and value everyone as unique and individual
• Kindness and compassion: We treat people with kindness and compassion
• Honesty, integrity and fairnes